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How Harbor & Pine moved to a four-day week

A 22-person agency cut reporting time by two-thirds and gave everyone Fridays back.

EDElena DuarteElena Duarte · Aug 7, 2026 · 4 min read
A quiet, light-filled studio with an empty chair

The Friday problem

Client reports ate every Friday afternoon. Nomi now drafts them on Thursday from logged work and Slack threads.

Results

  • Reporting time down 68%
  • Client NPS up 11 points
  • Fridays off since June

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