Challenge
Clinicians wanted help with admin; security needed hard guarantees.
What changed
- SSO + SCIM provisioning on day one
- Org-wide policy: no external sends without approval
- Audit log streamed to their SIEM
Customer story · Healthcare · 600 people
Lumen rolled out AI with their security team’s blessing
Approvals, audit logs and EU residency made a regulated rollout possible.
- seats in 30 days
- 600
- external actions approved
- 100%
- data residency
- EU
“Nothing leaves the building without a human. That’s why we said yes.”
Hannah WeissIT Lead, Lumen Health